About Clean Features
Clean Features is an independent computer repair provider serving home and small business customers. We fix Windows and Mac problems, remove malware, set up printers and email, recover data and repair hardware. We operate remotely nationwide and on site across 52 US metro areas.
How we work
- Free diagnosis. We find the actual cause before quoting anything.
- Fixed price up front. You approve the price before billable work starts.
- No fix, no fee. If we cannot solve it, you do not pay for the attempt.
- No commissions. We do not resell software or hardware, so our advice is not a sales pitch.
- Plain explanations. You get a written summary of what was wrong and what we did.
- Honest replace advice. When a machine is not worth repairing, we say so.
We are independent — and that matters
We are not affiliated with, endorsed by, or authorized by Microsoft, Norton, Gen Digital, Apple, HP, Dell or any other manufacturer. We are a separate repair business, in the same way an independent car mechanic is separate from the manufacturer.
What that means in practice:
- We can install, configure, repair and remove software on your machine
- We can diagnose and fix hardware and operating system faults
- We cannot access your vendor accounts, process vendor refunds, or issue licence keys
- For billing, subscriptions, refunds and account recovery we will point you to the vendor directly
If a company claiming to be a manufacturer's support line calls you first, or a pop-up shows a phone number, that is a scam — we wrote a guide on how to tell the difference.
Contact
Phone: (820) 837-6461
Email: support@cleanfeatures.com
Hours: Mon–Fri 8am–8pm, Sat–Sun 9am–6pm (local time)
Talk to a technician today
Mon–Fri 8am–8pm, Sat–Sun 9am–6pm (local time) · Free diagnosis · No fix, no fee