(820) 837-6461 support@cleanfeatures.com Mon–Fri 8am–8pm, Sat–Sun 9am–6pm (local time)

Computer & Laptop Specialists

Computer Repair Service

Independent repair for home and small business. Virus removal, Windows errors, printer setup and slow machines — fixed remotely the same day, or on site across 52 metro areas.

Fixed Price Up Front

Free diagnosis, then you approve the price before we start.

No Fix, No Fee

If we cannot solve it, you do not pay for the attempt.

Same-Day Remote Help

Most software problems are resolved within hours of your call.

What we do: Clean Features is an independent computer repair service. We remove viruses and malware, fix Windows startup and update failures, set up printers and email, recover lost data, and speed up slow PCs. Typical repairs cost $79-$149 with free diagnosis. Remote support is available nationwide the same day; on-site service covers 52 US metro areas. Call (820) 837-6461.

Technician working on two laptops at a repair bench Interior of an opened hard drive during data recovery
About Us

Straight answers and honest repair pricing

We are an independent repair shop, not a franchise and not a call centre. You get a named technician who explains what went wrong in plain language, and a written summary of what was done.

We do not resell software licences and take no vendor commissions, so when we recommend something it is because it fixes your problem. If a machine is not worth repairing, we tell you that instead of selling you the work.

  • Free diagnosis with no obligation
  • Fixed price agreed before work starts
  • No permanent remote access left behind
  • Honest replace-vs-repair advice
Learn More
Our Services

Here's How We Can Help You

Ten services covering everything that goes wrong with a computer, with honest starting prices.

Virus & Malware Removal

Full removal of viruses, malware, adware, browser hijackers and ransomware, plus hardening so it does not come back.

From $89

Windows Support & Troubleshooting

Windows 10 and Windows 11 problems: boot failures, blue screens, failed updates, broken Defender, driver conflicts and slow performance.

From $79

Printer Setup & Repair

Printer installation, wireless setup, offline printers, driver conflicts, print spooler errors and scan-to-computer problems.

From $69

Slow Computer Tune-Up

Diagnose and fix a slow PC — startup bloat, failing drives, thermal throttling, low memory and background resource hogs.

From $79

Remote Computer Support

Secure screen-sharing support with no visit needed. You watch every action and end the session whenever you want.

From $59

Antivirus Setup & Configuration

Independent help installing, configuring or removing security software, and resolving conflicts between competing suites.

From $69

Wi-Fi & Network Setup

Router configuration, dead zones, dropping connections, mesh installation and secure guest networks.

From $89

Data Recovery & Backup

Recovery from failing drives, deleted files and corrupted partitions — plus a backup that means it never happens twice.

From $149

Small Business IT Support

Ongoing IT for small teams — workstations, email, backup, security and a real person who answers the phone.

From $129

How it works

  1. Tell us what is wrongCall or email. We ask what the machine is doing and what changed recently — that usually narrows it immediately.
  2. Free diagnosisWe identify the actual cause rather than guessing, and tell you what it will take to fix.
  3. Fixed price, then we startYou approve a set price before any billable work. No surprises on the invoice.
  4. Fixed and explainedWe resolve it and explain what caused it in plain language, so you know how to avoid a repeat.

Common questions

How much does computer repair cost?

Most computer repairs run $79 to $149. Virus and malware removal is typically $89-$149, Windows troubleshooting $79-$129, and printer or email setup $69-$99. Data recovery starts at $149 and is quoted after diagnosis. Diagnosis is free and you get a fixed price before any work begins.

How fast can you fix my computer?

Remote software problems are usually resolved the same day, often within two hours of your call to (820) 837-6461. On-site visits are typically available next business day. Hardware repairs that require parts depend on availability, and we tell you the expected timeline before starting.

How do I book a repair?

Call (820) 837-6461 and describe what the machine is doing. Diagnosis is free, you get a fixed price before any billable work, and most software problems are fixed remotely the same day without a visit. Mon–Fri 8am–8pm, Sat–Sun 9am–6pm (local time).

Do you offer remote support or do I need to bring my computer in?

Most software problems — viruses, Windows errors, email setup, printer drivers, slow performance — are fixed remotely with no visit needed. Only hardware faults require physical access. Remote sessions start from $59 and you watch every action on your screen.

Do you charge if you cannot fix it?

No. Diagnosis is free and if we cannot resolve the problem you do not pay for the attempt. You only pay for work that actually fixes the issue.

Are you affiliated with Microsoft, Norton or other software companies?

No. We are a fully independent repair provider with no affiliation to, endorsement from, or authorization by any software or hardware manufacturer. We can help with installing, configuring and troubleshooting third-party software on your computer, but billing, licensing and account matters must go through the vendor directly.

What areas do you cover?

We provide remote support nationwide across the United States and on-site service in 52 metro areas including Dallas, Houston, Los Angeles, New York, Chicago and Phoenix. Check the locations page for the full list.

Service areas

On-site computer repair across 52 US metros, plus remote support nationwide.

Where we work Map of the United States showing the 52 metro areas where Clean Features provides on-site computer repair. Each marker links to that city's page. The same locations are listed as text links below the map. Computer repair Dallas, TX Computer repair Houston, TX Computer repair Los Angeles, CA Computer repair New York, NY Computer repair Chicago, IL Computer repair Phoenix, AZ Computer repair Philadelphia, PA Computer repair San Antonio, TX Computer repair San Diego, CA Computer repair Austin, TX Computer repair Jacksonville, FL Computer repair Fort Worth, TX Computer repair Columbus, OH Computer repair Charlotte, NC Computer repair San Francisco, CA Computer repair Indianapolis, IN Computer repair Seattle, WA Computer repair Denver, CO Computer repair Washington, DC Computer repair Nashville, TN Computer repair Oklahoma City, OK Computer repair El Paso, TX Computer repair Boston, MA Computer repair Portland, OR Computer repair Las Vegas, NV Computer repair Detroit, MI Computer repair Memphis, TN Computer repair Louisville, KY Computer repair Baltimore, MD Computer repair Milwaukee, WI Computer repair Albuquerque, NM Computer repair Tucson, AZ Computer repair Fresno, CA Computer repair Sacramento, CA Computer repair Kansas City, MO Computer repair Atlanta, GA Computer repair Miami, FL Computer repair Tampa, FL Computer repair Orlando, FL Computer repair Cleveland, OH Computer repair Pittsburgh, PA Computer repair Cincinnati, OH Computer repair St. Louis, MO Computer repair Minneapolis, MN Computer repair Raleigh, NC Computer repair Omaha, NE Computer repair Tulsa, OK Computer repair Arlington, TX Computer repair Wichita, KS Computer repair New Orleans, LA Computer repair Honolulu, HI Computer repair Anchorage, AK
On-site service in 52 metro areas · Remote support nationwide

Get it fixed today

Free diagnosis. Fixed price before we start. Most software problems solved remotely the same day.

Mon–Fri 8am–8pm, Sat–Sun 9am–6pm (local time) · Free diagnosis · No fix, no fee