(820) 837-6461 support@cleanfeatures.com Mon–Fri 8am–8pm, Sat–Sun 9am–6pm (local time)
Clean Features
(820) 837-6461

Data Recovery & Backup

Recovery from failing drives, deleted files and corrupted partitions — plus a backup that means it never happens twice.

Data Recovery & Backup — the short version. Often yes, if you stop using the drive immediately. Deleting a file marks its space as reusable rather than erasing the contents, so the data usually remains until something overwrites it. Every minute the computer stays on reduces the chance, so power it down and stop saving anything to that drive.

Starting at $149 · Free diagnosis · Call (820) 837-6461

Signs you need this

  • Drive clicking, beeping or not detected
  • Important files deleted or emptied from the recycle bin
  • External drive prompts to format when plugged in
  • Photos gone after a phone or card error
  • Computer will not boot and the data was never backed up
  • Files encrypted by ransomware

How we fix it

  1. Stop using itPower down immediately — continued use overwrites the data you want back. This is the single most important step.
  2. AssessDetermine whether the fault is logical (deleted, corrupted) or physical (mechanical, electronic), which decides everything after.
  3. Image firstClone the drive sector by sector and work only from the image, never the original.
  4. RecoverRebuild file structures from the image and verify the files actually open.
  5. Prevent recurrenceSet up automatic backup following 3-2-1: three copies, two media types, one off-site.

Data Recovery & Backup — questions we get asked

Can deleted files be recovered?

Often yes, if you stop using the drive immediately. Deleting a file marks its space as reusable rather than erasing the contents, so the data usually remains until something overwrites it. Every minute the computer stays on reduces the chance, so power it down and stop saving anything to that drive.

How much does data recovery cost?

Logical recovery — deleted files, corrupted partitions, a drive that still spins — typically runs $149 to $399. Physical recovery on a mechanically failed drive requires cleanroom work and generally starts around $700 and rises with severity. We diagnose first and quote before doing any billable work.

My external drive says it needs formatting. Should I?

No. Do not format it. That message usually means the partition table or file system is damaged while your files are still physically intact, and formatting makes recovery substantially harder. Disconnect it and have it imaged.

What is the 3-2-1 backup rule?

Keep three copies of your data, on two different types of media, with one copy off-site. In practice that is your computer, an external drive, and a cloud backup. It protects against drive failure, ransomware and physical loss such as fire or theft at the same time.

Need data recovery?

From $149. Free diagnosis, fixed price before we start.

Call (820) 837-6461 Email us

Mon–Fri 8am–8pm, Sat–Sun 9am–6pm (local time) · Free diagnosis · No fix, no fee

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